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Mobile Trends - June 2011 - Presentation Transcript

June 2011 MOBILE TRENDS A spaceLab ProductionFriday, June 17, 2011

MOBILE IS GROWING Mobile Internet (Post-PC) FASTER THAN ANY TECHNOLOGY Desktop 10B+ Internet BEFORE. PC 1B+ 100MM+ Microcomputer 10MM+ Mainframe 1MM+ Units/ 1960 1970 1980 1990 2000 2010 2020
Users Source: KPCB - http://www.slideshare.net/kleinerperkins/kpcb-top-10-mobile-trends-feb-2011Friday, June 17, 2011

This speed of growth can be overwhelming, but there is one thing we can keep up with. Friday, June 17, 2011
OurselvesFriday, June 17, 2011

We were born to move around.Friday, June 17, 2011

Mobile is freeing humanity from the ball and chain that is the PC.Friday, June 17, 2011

“We no longer need to be tethered to a desktop computer in order to use the Internet to interact with the world around us.” -Hamilton Chan, CEO & Founder, Paperlinks
Source: Mashable - http://mashable.com/2011/03/08/mainstream-qr-codes/Friday, June 17, 2011

31% OF AMERICANS CURRENTLY OWN A SMARTPHONE. WE HAVE CROSSED THE CHASM OF ADOPTION. 2.5% Innovators 13.5% 34% 34% 16% Early Adopters Early Majority Late Majority Laggards
Source: Nielsen - http://blog.nielsen.com/nielsenwire/online_mobile/factsheet-the-u-s-media-universe/Friday, June 17, 2011
Q4 2011The Mobile Inflection Point Source: Ars Technica - http://www.slideshare.net/kleinerperkins/kpcb-top-10-mobile-trends-feb-2011Friday, June 17, 2011

By the end of 2011, more Americans will have smartphones than feature phones.
Source: Nielsen - http://blog.nielsen.com/nielsenwire/consumer/smartphones-to-overtake-feature-phones-in-u-s-by-2011/Friday, June 17, 2011

TODAY: 3.6 BILLION People around the world have a mobile phone TODAY: BY CHRISTMAS 2011: 91% Of Americans use a mobile phone 50% Of Americans will have a smartphone Source: Ars Technica - http://arstechnica.com/telecom/news/2010/03/wireless-survey-91-of-americans-have-cell-phones.arsFriday, June 17, 2011
2014 Mobile will become the most common way of accessing the Internet. Source: KPCB - http://www.slideshare.net/kleinerperkins/kpcb-top-10-mobile-trends-feb-2011Friday, June 17, 2011

"The fact of the matter is that mobile devices are going to be the majority of the way that people get information." -Eric Schmidt, Executive Chairman, Google, March 2009 Source: BBC UK - http://news.bbc.co.uk/2/hi/technology/7938799.stmFriday, June 17, 2011

WELCOME TO THE POST-PC ERAFriday, June 17, 2011
POST-PC The name “Post-PC” implies that we will all show up to work one day, overturn our desks in celebration, and go on with our days squinting at tiny smartphone screens and fumbling with our thumbs. This is simply not the future. At least not anytime soon.Friday, June 17, 2011

PCs ARE IMPORTANT FOR GETTING WORK DONE. WE STILL NEED THEM.Friday, June 17, 2011
MOBILE DEVICES WILL NOT REPLACE PCs, BUT THEY WILL EXPONENTIALLY EXPAND THE REACH OF TECHNOLOGY INTO OUR PHYSICAL WORLD WITH NEWFOUND UTILITY AND MEANING.Friday, June 17, 2011
Three behavioral trends of mobile experience: 1. convenience 2. context 3. funFriday, June 17, 2011
1. convenience noun • a thing that contributes to an easy and effortless way of life: voice mail was seen as one of the desktop conveniences of the electronic office.Friday, June 17, 2011

Less is more.Friday, June 17, 2011
“The iPad [mobile] only does less than a regular computer to us geeks. To everyone else, it does more.” -J-P Teti, 14-year-old blogger Source: http://jpteti.com/post/4072771125/the-ipad-is-99-more-open-than-any-other-computerFriday, June 17, 2011

“The best camera is the one you have with you.” -Chase Jarvis Source: http://blog.chasejarvis.com/blog/2009/09/the-best-camera-iphone-app-book-community/Friday, June 17, 2011
The iPhone is now the most popular camera on Flickr. Source: The New York Times - http://bits.blogs.nytimes.com/2011/04/18/iphone-4-becoming-most-popular-camera-on-flickr/Friday, June 17, 2011
QR CODES LINK LIFE TO THE INTERNET Source: Mashable - http://mashable.com/2011/03/08/mainstream-qr-codes/Friday, June 17, 2011

Instead of holding up an album cover to plug the band on his show, Jimmy Fallon used a QR code to link viewers to Odd Future’s website. Source: Mashable - http://mashable.com/2011/02/18/jimmy-fallon-qr-code/Friday, June 17, 2011
New York City is using QR codes on all their building permits. Source: http://mashable.com/2011/02/22/nyc-building-permits-qr-codes/Friday, June 17, 2011

QR CODES HAVE GONE MAINSTREAM, BUT WILL SOON FADE. Source: Mashable - http://mashable.com/2011/03/08/mainstream-qr-codes/Friday, June 17, 2011

The first signs: Google Google has ended support for QR codes in Google Places. Source: Quora - http://www.quora.com/Why-did-Google-places-drop-QR-codes-for-NFC-tagsFriday, June 17, 2011

The first signs: Apple Apple is completely disinterested.Friday, June 17, 2011
A behavioral bridge QR codes reinforce awareness of our ability to enhance our physical experience with digital interaction. QR codes are a catalyst for the behavior of using our phones to scan, touch, and tag things. They’re allowing people to get used to the idea, but there’s something bigger coming right around the corner...Friday, June 17, 2011

SO, WHAT’S NEXT?Friday, June 17, 2011
NFC [Near Field Communication] A short-range wireless standard that allows devices to communicate securely and perform transactions.Friday, June 17, 2011

Offices have been using it for years...Friday, June 17, 2011
NFC technology has been used for public transportation payment in London’s Oyster since it was introduced in 2003. Source: Wikipedia - http://en.wikipedia.org/wiki/Oyster_cardFriday, June 17, 2011

Audi and other car makers have been making keys with NFC for a few years now. Leave the keys in your pocket. Just walk up and open the door.Friday, June 17, 2011

BMW is developing an NFC key system to not only work with their cars but navigation, hotels, transportation, and more. Source: Engadget - http://www.engadget.com/2011/02/02/bmws-nfc-key-is-your-ticket-to-ride-and-you-should-care-video/Friday, June 17, 2011

Released in December, the Google Nexus S is the USA’s first NFC-capable smartphone. Source: Mashable - http://mashable.com/2011/02/22/nyc-building-permits-qr-codes/Friday, June 17, 2011

“We’re making a huge bet on NFC as a company. There is a lot of potential there.” -Erick Schonfeld, VP of Google Commerce and Payments Source: Tech Crunch - http://techcrunch.com/2011/05/25/google-commerce-chief-were-making-a-huge-bet-on-nfc-as-a-company/Friday, June 17, 2011

NFC IS AT A REALLY EARLY STAGE, BUT THE POSSIBILITIES ARE ENDLESS.Friday, June 17, 2011
PHONE WALLET KEYS Two are going away. Pick one.Friday, June 17, 2011
PayPal is experiencing exponential growth in mobile payments, growing from $24MM in 2008 to over $2B this year, with $7.5B expected in 2013. Source: Niche Retail - http://nicheretail.com/2011/03/paypal-mobile-transactions-exceed-6m-per-day-ctia-keynote/Friday, June 17, 2011

Startups like TabbedOut are closing major funding rounds, solving unique payment problems like unpaid bar tabs, and expanding rapidly. Sources: TabbedOut - http://www.tabbedout.com/articles/33 Statesman - http://www.statesman.com/business/tabbedout-signs-deal-to-expand-its-mobile-payments-1463076.htmlFriday, June 17, 2011

More than 3 million people have paid using the Starbucks Card Mobile application, making Starbucks the nation’s largest mobile payment network. Present in 6,800 Starbucks and 1,000 Target locations. Source: PSFK - http://www.psfk.com/2011/03/coffee-drinkers-go-mobile-at-starbucks.html http://thenextweb.com/google/2011/03/28/google-to-introduce-new-nfc-payment-system-partners-with-mastercard-and-citigroup/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+TheNextWeb+%28The+Next+Web+All+StoriesFriday, June 17, 2011

Target recently upgraded all their in-store scanners to be mobile screen-ready, launched a mobile gift cards program, and could jump on payment at any time. Source: Mobile Commerce Daily - http://www.mobilecommercedaily.com/2010/03/11/target-debuts-first-nationwide-mobile-bar-code-coupon-programFriday, June 17, 2011

Square - now backed by Visa and promoted in the Apple store -processed $66MM in mobile payments during Q1, and is expecting to triple that number in Q2 while growing at a rate of 100,000 merchants per month and now doing over $3MM per day in transactions. Sources: Mashable - http://mashable.com/2011/04/29/square-payments/ Tech Crunch - http://techcrunch.com/2011/05/21/square-3-million-day/ Gigam - http://gigaom.com/2011/02/22/square-drops-transaction-fee-as-payment-battle-heats-up/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+OmMalik+%28GigaOM%3A+Tech%29Friday, June 17, 2011

Card Case A new addition for Square, Card Case is a mobile wallet system for the iPhone that enables card-less payments between square accounts that are facilitated via a personal tab with a merchant. All the customer has to do is say their name and the cashier can look it up. Receipts are sent via text or email and are completely paperless.Friday, June 17, 2011

GOOGLE WALLET Dropping hammers on the nail of mobile payment inevitability. Mastercard, Citi, and Spring have all partnered with Google to make simple mobile payments a mainstream reality. Using the NFC capabilities of the Nexus S smartphone, Google Wallet will enable “tap and save” mobile payments at over 300,000 Mastercard PayPass merchants nationwide. Google has also extended an open invitation to other technology and financial partners to expand the system. “This is the only the beginning.” said Google at the launch event. Source: http://www.dailydealmedia.com/419livingsocial-launches-instant-deals-in-washington-d-c/Friday, June 17, 2011

THE BATTLE WILL COME DOWN TO A FEW BIG PLAYERS.Friday, June 17, 2011
SO FAR, GOOGLE (MASTERCARD) AND SQUARE (VISA) ARE OWNING THE RING. WHAT HAPPEN NEXT?Friday, June 17, 2011
1. convenience TRANSFORM CULTURE AND BUSINESSFriday, June 17, 2011
1. convenience HELP PEOPLE GET THINGS DONE EASIERFriday, June 17, 2011
1. convenience OFFER TANGIBLE VALUEFriday, June 17, 2011
2. context noun • the circumstances that form the setting for an event, place, or situation: the context in which you curse will determine the offensiveness of your language.Friday, June 17, 2011
Relevant information when you need it.Friday, June 17, 2011

“The mobile phone acts as a cursor to connect the digital and physical...” -Marissa Mayer, Head of Mobile & Geolocation, Google Source: Mashable - http://mashable.com/2011/03/11/mayer-sxsw-talk/Friday, June 17, 2011
20% Of all Google searches are for local information 40% Of all Google Maps usage is on mobile devices and is expected to rise beyond 50% by July 2011. $250,000 Of fuel savings are created each year thanks to Google’s new route-around-traffic feature Source: Mashable - http://mashable.com/2011/03/11/mayer-sxsw-talk/ Tech Crunch - http://techcrunch.com/2011/05/25/google-maps-for-mobile-stats/Friday, June 17, 2011

LOCATION SERVICES ARE CONTINUING TO GROW Source: Mashable - http://mashable.com/2011/03/08/mainstream-qr-codes/Friday, June 17, 2011
Foursquare Version 3.0 Released at SXSW with new features including special types of offers and a new recommendation engine that suggests places to go based on places you’ve been, places your friends go, and what’s popular in your area. Source: The New York Times - http://www.nytimes.com/2010/11/29/business/29drill.html?_r=1Friday, June 17, 2011
3,400% Growth in Foursquare users during 2010 60% Of those checking in are between 18 and 23 years old Sources: Mashable - http://mashable.com/2011/03/08/foursquare-3/ PSFK - http://www.psfk.com/2011/03/foursquares-check-in-rankings-defy-expectations.htmlFriday, June 17, 2011

THE CURRENT NUMBERS ARE SMALL, BUT THE GROWTH IS BIG. THE QUESTION IS: HOW DO WE MONETIZE THE GROWTH? Source: PSFK - http://www.psfk.com/2011/03/foursquares-check-in-rankings-defy-expectations.htmlFriday, June 17, 2011

SHOW PEOPLE THE TIME OF THEIR LIFE.Friday, June 17, 2011

HOWEVER, VERY FEW BRANDS ARE THINKING THIS WAY.Friday, June 17, 2011
PEPSI MAX + FOURSQUARE During SXSW this year, Pepsi Max and Foursquare led people through a series of check-ins in order to acquire a badge and free tickets to an exclusive Big Boi concert. In exchange for their participation, people were treated to a special concert that no one else got to see. The campaign got users to engage in five check-ins before getting a ticket leading to extremely measurable engagement in addition to all the tweets and photos that were uploaded relevant to the Pepsi Max, Foursquare, and Big Boi brands. Source: http://thenextweb.com/apps/ 2011/03/09/sxsw-follow-big-boi-on- foursquare-to-win-the-golden-ticket/Friday, June 17, 2011
Underground raves have been regaining popularity--leaked via anonymous prepaid mobile texts. Could this be an opportunity for private location services? Source: The Guardian - http://www.guardian.co.uk/society/2010/nov/07/underground-rave-culture-recession-facebook YouTube - http://www.youtube.com/watch?v=pZIuVq57qcsFriday, June 17, 2011

WILL WE SEE “PRIVATE” OR GROUP LOCATION SERVICES?Friday, June 17, 2011

HOW CAN WE MORE CLOSELY CONNECT PEOPLE TO WHAT’S HAPPENING AROUND THEM?Friday, June 17, 2011
2. context CURATE THE MOST RELEVANT LOCAL KNOWLEDGEFriday, June 17, 2011
2. context HELP PEOPLE FIND INFORMATION THAT’S USEFUL IN REAL TIMEFriday, June 17, 2011
3. fun noun • enjoyment, amusement, or lighthearted pleasure: anyone who turns up can join in the fun.Friday, June 17, 2011
Mobile is making life more fun.Friday, June 17, 2011
One of the most important technology trends over the next 3-5 years will be the effort to embed the dynamics of networked gaming into everyday life.” - Edward Castranova, EconomistFriday, June 17, 2011
McDonald’s Pick ‘n Play uses a mobile web URL and HTML to allow passerby to control a game of “Pong” on an interactive billboard to win coupons.Friday, June 17, 2011
Epic Win helps you “level up” your life with a to-do app that turns getting organized into a game where you win by completing tasks on your list.Friday, June 17, 2011
Epic Mix at Vail Resorts allows skiers to share their adventures with friends and earn points and badges that encourage them to progress and ride new terrain.Friday, June 17, 2011
For seven days, the Mini Getaway Stockholm took players through a timed game of location tag for a chance to win a Mini Countryman. Players battled for possession of a virtual Mini displayed on a map in the app. Get within 50 meters of the player with the Mini, and gain possession. Like musical chairs, the last person with the virtual Mini won the real car. 11,000 people participated, with 5 hours, 6 minutes of average participation time. Source: Mashable - http://mashable.com/ 2011/03/11/mayer-sxsw-talk/Friday, June 17, 2011
Chromaroma, a travel game for London’s Oyster card system, lets you compete against friends for points as you travel, making public transit more fun. Sources: Chromaroma - http://www.chromaroma.com/ The Guardian - http://www.guardian.co.uk/media/pda/2010/nov/30/chromaroma-oyster-transport-gamingFriday, June 17, 2011
Apple is pushing hard with the iPad to transform the way students learn. What are these kids going to be doing 20 years from now? Source: Apple - http://www.apple.com/ipadFriday, June 17, 2011

WITH MOBILE, FUN IN UNEXPECTED PLACES WILL EXPAND IN IMAGINATIVE AND MEANINGFUL WAYS.Friday, June 17, 2011
3. fun MORE FREQUENTLY INTEGRATED INTO OUR LIVESFriday, June 17, 2011
3. fun THE EASIEST WAY TO CHANGE PEOPLE’S BEHAVIORSFriday, June 17, 2011
1. convenience Less is more. Transform business and culture with simple solutions. 2. context Like a good friend, be there with just the right thing when you’re needed most. 3. fun Mix in delight, surprise, and reward to build and retain relationships.Friday, June 17, 2011

Thank YouFriday, June 17, 2011

1 comment:

Anonymous said...

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