Sunday, November 26, 2006
THE JOURNAL REPORT: TECHNOLOGY - WSJ.com
Cellphones keep getting fancier, but the old problems never seem to go away. Wireless carriers continue to suffer from consumer frustration with their service, both in complaints to regulators and in customers switching to their competitors. Here's a look at how companies are addressing the problems -- as well as some new ones that are cropping up as phones get more advanced.
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