Cellular Carriers Hit Bottom With IT ... - Computerworld

"On satisfaction. ForceNine Consulting, which is part of Washington-based telecommunications consultancy ForceNine Services LLC, surveyed the satisfaction level among more than 600 IT managers who work at $1 billion-plus companies and oversee the use of over 6 million wireless voice and data devices. And the bliss level was pretty low. According to Andy Roscoe, a partner at ForceNine, a mere 21% of the respondents said they were happy with their cellular carriers. "